At Altaj Dawakhana, we are dedicated to providing our patients with the highest level of support throughout their healthcare journey. Our team is here to ensure that you receive timely assistance, personalized care, and answers to all your questions, whether it's about your treatment, appointments, or any concerns you may have.
How We Can Assist You
We understand that navigating healthcare can sometimes be challenging, which is why our patient support team is always here to help. We offer assistance in the following areas:
Appointment Scheduling & Inquiries:
We can help you schedule, reschedule, or cancel appointments and provide any details about our consultation process.
Treatment Queries: If you have any questions regarding your treatment, progress, or aftercare, our team is available to provide answers and offer guidance.
Billing & Payment Support: If you have concerns or queries about billing, payments, or insurance, our support team is available to assist you and ensure a smooth process.
Medical Records & Documentation: We can help you with accessing your medical records, prescription details, and any other necessary documentation related to your treatment.
How to Reach Our Support Team
We want to make sure you can reach us in a way that is most convenient for you. You can contact our patient support team through any of the following channels:
Phone/WhatsApp: 099994 68085 â Available for urgent inquiries and support.
Email: [email protected] â For detailed inquiries and non-urgent matters.
Online Contact Form: ContactUs â Submit your questions or concerns and we will get back to you promptly.
In-person: Visit us at our clinic for direct support during working hours.
Our Support Hours
We are here to support you during the following hours:
Monday to Friday: 9:00 AM â 6:00 PM
Saturday: 9:00 AM â 3:00 PM
Sunday: Closed
Emergency Support
If you require urgent medical assistance outside our regular hours, please contact our emergency support line at
099994 68085 or visit the nearest hospital emergency room. We are always here for your health and well-being.
Your Feedback Matters
We strive to improve our services, and your feedback plays a crucial role in helping us serve you better. If you have any suggestions or concerns, please let us know. Your experience at Altaj Dawakhana is our top priority.