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At Altaj Dawakhana, we believe that every patient has the right to receive high-quality healthcare in a respectful, transparent, and compassionate environment. Your rights are protected, and we are committed to ensuring that you are treated with dignity, respect, and fairness at all times.
Your Rights as a Patient
We uphold the following rights to ensure that your healthcare experience is positive, empowering, and well-informed:
1.Right to Receive Quality Care
You have the right to receive competent, compassionate, and personalized care, delivered by qualified healthcare professionals. Our team will work with you to create the best treatment plan tailored to your needs.
2. Right to Confidentiality
Your personal and medical information is private. You have the right to expect that your health records and personal details are kept confidential and only shared with your consent or as required by law.You have the right to receive clear, accurate, and up-to-date information regarding your health condition, diagnosis, treatment options, and the risks and benefits of those treatments. You should be able to make informed decisions about your healthcare.
3. Right to Make DecisionsYou have the right to make decisions about your health care, including the right to accept or refuse treatment. If you decide to refuse treatment, you will be fully informed of the potential risks and consequences.
4.Right to Respect and Dignity
You have the right to be treated with respect, dignity, and courtesy, regardless of your background, race, ethnicity, gender, or any other factor. Your comfort and well-being are our priority.
5.Right to Choose Your Healthcare Providers
You have the right to choose your healthcare providers and to seek a second opinion if desired. We will respect your choices and collaborate with you to ensure your preferences are honored.
6.Right to Privacy During Consultations
You have the right to privacy during your medical consultations, whether in-person or virtual. Your dignity and comfort will be maintained at all times.
7. Right to Participate in Your Care
You have the right to be actively involved in decisions about your care. Our healthcare professionals will discuss all options available and work with you to develop a care plan that suits your preferences and needs.
8. Right to Receive Safe and Clean Environment
You have the right to receive care in a clean and safe environment that adheres to high standards of hygiene and infection control.
10. Right to Express Concerns
If you feel that your rights have been violated or if you have any concerns about the quality of care, you have the right to voice your concerns and file complaints without fear of retaliation. Your feedback is vital to us in improving our services.
Responsibilities of Patients
As a patient, you also have certain responsibilities to ensure that you receive the best care possible. These include: Providing accurate and complete information about your health, medical history, and current medications. Following the prescribed treatment plans and guidelines provided by your healthcare providers. Asking questions if you do not understand any aspect of your treatment. Showing respect to healthcare professionals and other patients at all times. Adhering to the scheduled appointments and notifying us in advance if you need to cancel or reschedule.
Your Right to Advocacy
At Altaj Dawakhana, we encourage you to bring a trusted family member or friend with you to appointments if you feel it would help you in making decisions or understanding your treatment. You may also choose to designate a healthcare advocate to help guide you through your healthcare journey.
Contact Us
If you have any questions regarding your rights as a patient or would like to discuss any concerns, please do not hesitate to contact us:
ð Phone/WhatsApp: 099994 68085
ð§ Email: [email protected]
ð Location: S-54 New Sedanpor, New Seelampur, Delhi, 110053